Executive Team
Experienced professionals and passionate advocates
With professional backgrounds in sales, finance, business management, technology and marketing, our leadership team knows what businesses need to be successful. But more importantly they are committed to our customers’ success.
Ronald W. Hovsepian
Ronald W. Hovsepian was appointed president, chief executive officer and director in December 2011.
Anthony Plesner
Anthony brings more than 20 years of financial management experience to IntraLinks.
Scott N. Semel
Scott N. Semel was appointed Executive Vice President, General Counsel and Corporate Secretary of IntraLinks in January 2012.
Rainer Gawlick
Rainer Gawlick was appointed Chief Marketing Officer for IntraLinks in April 2012.
Fahim Siddiqui
Fahim is responsible for overseeing the IntraLinks product platform with responsibility for technology, product management, engineering, quality control and service operations.
Jose Almandoz
Jose Almandoz joined IntraLinks in March of 2012 as Executive Vice President of Business Operations.
Will Schanz
Will is charged with the development of IntraLinks’ strategic operations and delivery plans, as well as implementing the next generation of client services.
Related Blog Post
High Availability Service Management in SaaS Environments
July 22, 2009
Service’s gold standardThe gold standard for service availability in the olden days was the “dial tone.” You could pick up the phone and you always knew that familiar tone would be there to greet you. Managing mission-critical software services needs a similar gold standard. With clients utilizing SaaS for critical information exchange across multiple processes and time zones, the expectation is for SaaS platforms to always be available and always performing. Even scheduled downtime for upgrades can be troublesome for business-critical activities. This standard for platform availability is indeed very much out of the reach of most commercial SaaS platforms today. Some of the challenges are due to lack of rigor in software design and testing, while others have to do with lack of operational environments which are meant for high-availability services. What is high availability and how do we measure it? Before we delve into how to plan service management for highly available SaaS platforms, it is important to understand how to best measure availability. We also need to set the expectations for various platform components to deliver high availability service.
